Please note, when adding a string upgrade, this will add 3 additional working days to your expected delivery date.

• A working day is Monday - Friday, excluding weekends and public holidays.
• Orders are dispatched only on working days. Orders placed on non-working days will be processed and dispatched on the next working day.
• Orders received before 2:00 PM on a working day will be delivered on the next working day. Orders placed after 2:00 PM will not be dispatched until the following working day.
• If your order contains multiple items, it may be fulfilled and delivered in separate parcels. However, all parcels should arrive on the same day.
• If your order includes a string upgrade (which adds three additional working days to the expected delivery time), all additional items in your order will be delivered together with the racket.
• If your parcel is not delivered in the expected time frame, please contact us so that we can assist.